A 99.9% Server Uptime
The major advantage of developing your very own hosting platform is that you don’t need to worry about compatibility – you set up a particular set of software apps in such a manner as to work with a defined set of hardware parts. The end result is something significantly more solid and reliable, as there are fewer potential risks of failure. We’ve built our cloud hosting platform using tried and trusted hardware parts as well as a significantly customized version of SELinux so as to set up a really secure environment for your own personal websites.
For this reason, with all our Linux hosting packages we offer a 99.9% server uptime guarantee. This guarantee is valid for all our datacenters.
A 99.9% Network Uptime
When you set up your very own cloud hosting platform, it is crucial to also set up your own network infrastructure. For this reason, we set up a custom internal network in each one of our datacenters. Relying on top–class Juniper routers and switches, our internal network allows for remarkably fast data transfer rates and is fully redundant.
This way you will take advantage of a 99.9% network uptime in our datacenter in USA, in our datacenter in United Kingdom, in our datacenter in Finland, in our datacenter in East Europe and in our datacenter in Australia, no matter which hosting solution you have opted for.
A 30–Day Money–Back Guarantee
Just like with every other service, when it is your hard–earned cash on the line, you can’t feel truly secure. That is why, with all our cloud hosting plans our company offers a 30–day money–back guarantee. If you don’t feel happy with our hosting service or if you would like to get a bit more robust web hosting solution, like a Linux VPS or a Linux dedicated hosting – we will give you your money back in full, without concealed fees or reimbursement taxes.
24/7 Technical Support
If you happen to have a web hosting firm, your technical engineers are of vital importance. This is why we have mindfully handpicked a highly accomplished group of support engineers, each with lots of years of practice behind his back. With their help, our company offers 24x7 support with each of our web hosting packages.
And not only that, our company offers a 1–hour response time guarantee. All customer service questions are replied to in under sixty minutes and our average ticket response time is well under twenty minutes!