In the event that you have ever had a hosting account before or you've dealt with any other type of online service, you probably know from your own experience that for some things it's better to talk to a live person on the phone instead of exchange tickets or email messages. If you'd like to find out more about a particular service before you purchase it or if something small-scale has to be done, for instance, it will be much easier and quicker to do it in real time. If you can get in touch with representatives by phone, it is very likely that you're working with an actual website hosting provider, not just a reseller. The level of support that you can get on the phone varies between different companies - from general issues to dedicated technical support. Usually most of the suppliers supply pre-sales assistance and first level telephone support, while more complicated tech issues are managed through email and tickets.

Phone Support in Hosting

If you decide to obtain one of our Linux hosting, you'll be able to connect with our support team via phone for 14 hours a day. We can assist you in choosing the best plan for your web sites as we are aware that it's better to discuss this kind of matters with a live person. If you already have an account, we will assist you with any kind of sales/billing questions as well as general matters, even with some technical problems that do not need a lot of time or escalation to a system administrator because it will be better to open a ticket for time-consuming troubles in order to have all the correspondence in one place. We have phone numbers in the United States of America, Great Britain and Australia, so you'll be able to call the one you prefer and speak with one of our representatives.

Phone Support in Semi-dedicated Hosting

Every time you need additional information about the Linux semi-dedicated hosting that we provide, you'll be able to call any of the three support phone lines that we have worldwide - in the U.S.A., Great Britain and Australia. Thus, you're able to check in advance if our solutions are appropriate for your websites. If you're already our client and you've got a semi-dedicated account, you'll be able to reach us on the phone for fourteen hours every day about any billing or general issues. For strictly tech matters you'll need to employ our ticketing system to communicate with our technical support as someproblems simply need longer time to be taken care of, but we can help you on the phone with a number of minor tech issues as well, saving you time and efforts.