In case you’ve never had a web hosting account or you’re changing companies and the new one deploys a Control Panel that you have not seen so far, you may get confused about how to do a certain operation in your account or on your desktop computer. For this reason, many web hosting providers have set up a knowledge base, which covers the most common queries and issues associated with the particular platform they use, rather than including only general info. This sort of knowledge base will help you find the necessary info swiftly and effortlessly, so you will not need to dedicate time and energy to matters that may require something as elementary as pressing a button or marking a tick box. In this way, not only can you get stuff done, but you can also discover lots of new and helpful things, both about the way you can administer your account and about the way the hosting service works in general.

Extensive Online Documentation in Hosting

Our hosting packages include an exhaustive knowledge base where you can find info on all the challenges that you may possibly bump into and their resolutions. You can learn how to create and manage a mailing list, how to use an .htaccess configuration file, or how to proceed in case the settings of your mail client are accurate, but nevertheless you’re unable to send email messages, for example. We’ve done our utmost best to be as comprehensive as possible and to encompass all the available options so as to save you time and efforts and to give you different solutions for each issue. The knowledge base features informational articles too – both generic ones about the hosting service as a whole, and more specific ones, which will acquaint you with the functions and features of the Hepsia Control Panel. You can find articles that are dedicated to particular features and functions in each Control Panel section, while if you wish to browse through the complete collection of articles, you can go to the all-encompassing Help section.

Extensive Online Documentation in Semi-dedicated Hosting

Our company’s semi-dedicated servers offer an elaborate article archive where you can find any information that you might need about our hosting services or about the Hepsia hosting Control Panel that we’re using. We have created it based on the feedback that we’ve received from our clients throughout the years and, as a consequence, our articles encompass specific issues that you might bump into and present the quickest way to repair them, for example receiving a 500 Internal Server Error message or being unable to send e-mail messages from your personal computer although you have the correct SMTP settings. The articles are available in each and every Control Panel section and you can examine them at any given time. They can help you widen your knowledge not only about our platform, but also about the hosting realm in general, as they contain detailed guides and general information such as what cron jobs or file access permissions are.