1 hour ticket response
Our team of support engineers is focused on offering swift answers to each of your questions. We’ll examine your support ticket the second it’s been received and will reply back with a solution to the problem within maximum sixty minutes after the technical support ticket submission. Actually, our average tech support ticket response time is 20 minutes.
An Excellent Customer Support Service
Our tech support team representatives possess significant experience in the Linux hosting arena and are knowledgeable enough to offer a fast solution to your problem. If, however, the matter at hand is not within the competency of a technical support engineer, the tech support ticket will be sent to a developer or system administrator for additional investigation.
An Intuitive Help Section
To help you find a quick suggestion on how you can use a specific feature, we have incorporated a really user–friendly Help section in the Online Control Panel. You can search through an enormous collection of web hosting account management articles and website administration articles, take a glimpse at the F.A.Q. section or check our instructional video tutorials.
