For those who prefer to learn how to rectify a typically encountered issue by watching an instructional video, we have added a compilation of video tutorials to our Online Control Panel. All the training videos are concise and simple to grasp. They offer you visual presentations of different site administration actions.
A One–Hour Support Ticket Response Guarantee
All our semi–dedicated servers are backed up by a 24–7 tech support service and come with a one–hour ticket response guarantee. Our competent tech support engineers will be at your disposal day and night and will resolve any issue that you may possibly have within maximum 1 hour after the helpdesk ticket submission. In most instances, a reply will be given to you within 20 minutes.