Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer help crew is educated to swiftly take care of all Linux hosting customers’ inquiries and support requests. Via our ticketing system, you will be able to post your question and a support staff representative will return to you in less than max sixty minutes. In actual fact, practice proves that the regular reply time frame is Twenty or so minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us at any time necessary. Our crew of employees will be on the web for you 24x7x365 to react to all your doubts and to eliminate any issue that you may have. You are able to post a help and support ticket from the Blue Moon Hosting Online Control Panel or send us an e–mail message any moment. Also, on working days, you can easily call us or use the live chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has incorporated a thorough knowledge base into the Control Panel so that you can have beneficial step–by–step information whenever you want. Each area of the Control Panel has its own contextual support area offering a selection of how–to posts. We have also prepared video lessons to ensure that you get a more effective idea of exactly how to complete any given job.